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FAQ a ni.

  • Q I company hian legal production qualification a nei em?

    ANI

    1 Kum 14 chhung professional orthopedic device siam leh hralhna lama tawnhriat nei tawh

    2 ISO 13485:2016 Certification / CE Certification (Tüv-in a pe chhuak)

  • q Certifications te hi engtin nge a dik leh dik loh kan finfiah ang?

    ANI

    1 certificate copy pe rawh .

    2 chuan video factory enfiahna a ruahman thei a ni.

  • Q I product line hian eng area nge a huam?

    ANI

    Spine, intramedullary nails, locking plate, conventional plate, joint, sports medicine, pawn lam fixation, electric drills, orthopedic instruments

  • Q Engtin nge product quality i enkawl?

    ANI

    1 Key Process Automation rate ≥95% a ni.

    2 ISO 13485 Production Control Procedures khauh taka kalpui a nih theih nan .

    3 Inspection record quality kimchang Traceability Management .

  • Q Order quantity tlem ber (MOQ) chu engzat nge ni ang?

    ANI

    1 Standard Products: MOQ 1 piece .

    2 custom products: Case hrang hrang endik a ni.

  • Q Delivery lead time chu eng nge ni?

    ANI

    1 Order dan pangngai: Ni 7 chhunga thawn chhuah tur .

    2 Order hmanhmawhthlak: Ni 3-5 (subject to stock confirmation)

  • q Eng shipping method nge awm?

    ANI

    1 International Express (DHL/Fedex/Ups): Ni 7-15 chhung

    2 Air Freight: 0Ni 1 -25 chhung

  • Q Engtin nge bungrua him taka kan dawn theih ang?

    ANI

    1 Professional Logistics Team chuan full-process support an pe
    1a

  • Q Engtin nge freight hi chhut a nih?

    ANI

    Express/Air Freight: -a rit tak tak emaw, volumetric weight emaw hmanga charge Order

  • Q Engtin nge shipment status hi kan track theih ang?

    ANI

    1 A thawn chhuah hmain product thlalak pe rawh .

    4​ 

  • Q Ordering process chu eng nge ni?

    ANI

    Catalogue atanga thil siam thlan -Specifications leh quantity confirm --- Sign contract leh pay deposit --- Arrangeing production/stock buatsaih --- Pay balance --- Ship goods leh logistics information pe rawh

  • Q Eng payment channel nge support a nih?

    ANI

    T/T (wire transfer) a ni.

    L/C (Credit tih ziakna) .

    PayPal 100 a ni.

    Alibaba Trade Assurance 1000 a awm a.

    x-transfer .

    Khawthlang ram inzawmna (Western Union) .

    Moneygram 100 a ni.

  • Q Product training i pe thin em?

    ANI

    1 A bulpui ber: Hman dan tur lehkhabu, surgical video te

    2 Hmanraw Hmanraw Hmanraw Hmanrua: Factory tlawh, Clinical Technical Exchange .

  • Q Warranty chu eng nge ni?

    ANI

    1 Kum 1 chhung warranty a awm tawh.

    2 LifeSpan After-Sales Service .

  • Q Engtin nge warranty leh quality chungchangah hian an buaipui thin?

    ANI

    1 Darkar 48 chhungin chhang rawh .

    2 Technical solutions emaw replacement/return services emaw pek .

  • Q Territory humhalhna i pe em?

    ANI

    1 Purchase volume a zirin exclusive/non-exclusive distribution rights pe rawh .

    2 Kum tin hralhna tur target a thlen chuan territory rights tihchangtlun .

  • Q OEM/ODM thawhhona kalphung chu eng nge ni?

    ANI

    1 Sign NDA (Non-Disclosure Inremna) .

    4 Product mamawhna (drawings/clinical needs conversion) tihchian

    3 Design solutions pe rawh .

    4 Sample nemnghehna .

    ⑤ Mass siam chhuah .

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